How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Getting started with CleverTime (Full Length 25 minutes tutorial)
Changing user password
Edit employee timesheet
See all 13 articles
How does the different rounding rules work? (3/6, 5/15, 7/15, 10/15)
Can I change employee status when they left the company/extended leaves/comes back again?
How to terminate (close) an employee when they stop working for you
How to see terminated (closed) employees and make them active again if they come back to work for you
How do I edit time sheets if employees forget to clock in or out
Changing pay period from fortnightly to weekly
How do I enter annual leave when an employee wants to take a holiday
Can I do a future time punch for selected group of people or departments?
How to approve an Early Arrival or Late Departure from Time Sheet
Can I validate early arrival and late departure so they are not marked as an exception?
Is there a way to clear the exception for staff who clock in a little bit late or out a little early?
How to submit a leave request from employee account?
Closing the Pay Period to prevent changes
Changing An Existing Schedule Template
What does the App do? How does it work?
CleverGo and CleverGo Manager, what's the difference? which one should I use ?
Where can I download the App ?
What kind of smartphone can I use to run the App?
Can I increase / decrease my employee license number?
Contract & Agreement
General Terms and Conditions
Can I increase / decrease number of clock from the current contract / plan?
Time Clock Devices
Finger Print Clock
Download Times from Clock to USB Memory Stick (IN01/GT200)
Can I get staff to clock in/out using a PIN code (IN01/GT200) ?
Enable text (T9) input on time clock (IN01-V2/GT200)
Finger Print Waterproof Clock
Enrolling Employees in the Time Clock (TF1700)
Enrolling Administrators in the Time Clock (TF1700)
Facial And Finger Print Clock
3G Router & SIM management
How do I manage my SIM so that clock gets the network access at all time?
Hints for Successful Finger Enrolments
Remote Support or Training with AnyDesk
How to clear browser cache?
Help Desk Software